Frequently Asked Questions

• What is Digital Original?

  A “Digital Original” of an artwork refers to a digital representation that captures the essence, detail, and authenticity of a physical artwork with high-resolution imaging and verified ownership data. This type of digital asset is created using advanced Digital Light Capture Technology and preserved on blockchain to ensure the original artwork’s unique properties and ownership history are recorded transparently and securely.

  Here’s what makes a Digital Original distinct:

  • This digital transformation allows artworks to reach new collectors and digital art enthusiasts, offering galleries, museums, and artists a way to engage with audiences in virtual and digital spaces while retaining authenticity and exclusivity.
  • Blockchain Integration: These digital assets are stored on blockchain networks, often as non-fungible tokens, linking them to a unique digital signature and tracking provenance and ownership history.
  • Verification of Authenticity: Digital Originals are authenticated by the owner or authorized institutions, establishing a secure link between the physical artwork and its digital counterpart.
  • Accessibility and Preservation: By creating a Digital Original, the artwork can be preserved digitally, making it accessible to global audiences and protecting it from physical risks like deterioration or damage.

  This digital transformation allows artworks to reach new collectors and digital art enthusiasts, offering galleries, museums, and artists a way to engage with audiences in virtual and digital spaces while retaining authenticity and exclusivity.

• What is Digital Native?

  A Digital Native refers to a distinct digital artwork or creative expression presented directly by the creator or their authorized representative. A Digital Native can manifest in a wide variety of formats, reflecting the versatility of the digital medium, including but not limited to digital art, 3D art, animation, video art, generative art, multimedia compositions, etc. 

  Here’s what makes a Digital Native distinct:

  • Digital Native allows artist who works at the intersection of art and technology to reach new collectors and digital art enthusiasts, offering galleries, museums, and artists a way to engage with audiences in virtual and digital spaces while retaining authenticity and exclusivity.
  • Versatility: The digital medium allows for limitless exploration of styles, techniques, and forms.
  • Blockchain Integration: These digital assets are stored on blockchain networks, often as non-fungible tokens, linking them to a unique digital signature and tracking provenance and ownership history.
  • Accessibility: Digital Natives can reach global audiences through online platforms, democratizing access to art and creativity.
• How can I purchase an asset via direct sale?

  Here’s a quick guide for purchasing an asset (a Digital Original of an artwork or a Digital Native) via direct sale:

  1. Connect Your Wallet: Click 'Connect Wallet' at the top of the page and follow the prompts in your wallet interface.
  2. Browse and Select Artwork: Browse available assets and select any one you’d like to purchase.
  3. Confirm Payment: Click 'Purchase,' review the transaction details, and confirm the payment in your wallet.
  4. Transaction Confirmation: Wait for the blockchain confirmation. Once complete, you’ll see the asset in your wallet.
  5. View and Manage: Now you own the asset and can view, hold, or transfer it as desired.

  If you don’t have a crypto wallet, please pick an ERC-20 compatible wallet like MetaMask or Trust Wallet, set it up, and don’t forget to save the recovery phrase. It’s crucial to keep it safe and private. Do not share your recovery phrase with others, as doing so could put your account and funds at risk.  

  Fund your crypto wallet with USDC and Ethereum (ETH) for transaction fees. If you use MetaMask then you can do it right in your wallet. You must have an amount bigger than the asset's price +100 USDC for the storage fee for a century.

  That’s it! You’ve made a secure digital art purchase.

• How can I participate in an auction?

  There is a guide on how to participate in an auction: 

  • Connect your crypto wallet: to participate in an auction, you must connect your crypto wallet (ERC-20) containing the required funds of ETH and USDC. Click 'Connect Wallet' at the top of the page and follow the prompts in your wallet interface.
  • Browse and select available auctions: You can explore the auction listings and view details about each asset, including starting bids, auction duration, and artist information.
  • Bidding Process: Once you express interest, you can bid on the asset of your choice. Each bid must exceed the previous one by a specified increment, which varies depending on the asset's price range. This encourages competitive bidding.
  • Bid Monitoring: You can track your bids and receive notifications. If outbid, you can place a higher bid before the auction ends. All participants who placed lower bids will receive refunds to their crypto wallets as soon as a higher bid is made. However, the Ethereum blockchain network commission is not refunded in this case.
  • Auction Conclusion: At the end of the auction, the highest bidder receives the asset (a Digital Original of an artwork or a Digital Native). The transaction is confirmed via a smart contract that automatically transfers the token and distributes royalties accordingly.
  • Royalty Payments and Fees: You should be aware that a storage fee will be added to the initial auction price. These fees support the platform and ensure that the artwork’s image is stored on the blockchain and Digital Original servers for 100 years.

  If you don’t have a crypto wallet, please pick an ERC-20 compatible wallet like MetaMask or Trust Wallet, set it up, and don’t forget to save the recovery phrase. It’s crucial to keep it safe and private. Do not share your recovery phrase with others, as doing so could put your account and funds at risk.  

  Fund your crypto wallet with USDC and Ethereum (ETH) for transaction fees. If you use MetaMask then you can do it right in your wallet. You must have an amount bigger than the asset's price +100 USDC for the storage fee for a century.

  By following these steps, you can confidently participate in auctions, supporting artists and the growing digital art market. 

• How can I view my purchased assets in my crypto wallet?

  To view the asset (Digital Original of the artwork or Digital Native) you purchased in your crypto wallet, there are two main ways:

  • Viewing on Our Website: Connect your crypto wallet where the asset is stored, then navigate to the "My Collection" section. Here, you’ll see your token with a link to a detailed view on a separate page. This method provides a more user-friendly experience, and we recommend using it.
  • Viewing in Your Crypto Wallet: Log in to your crypto wallet and go to the "NFT" tab to see your tokens. If the token doesn’t display, you can add it manually by entering the contract address: 0x653cdB21a83b59374C194002Da332D683F5678aA and the token ID. Once added, the token should appear and be available for interaction. You can also view your asset in a blockchain explorer like Etherscan or on platforms like OpenSea.
• How can I use my assets?

  Here's a brief guide on how to use your assets (a Digital Original of an artwork or a Digital Native):

  • View & Display: Enjoy your assets on your device or display them in digital spaces for a viewing experience.
  • Verify Authenticity: Use the blockchain data to confirm its provenance and authenticity, showcasing it as a verified digital asset.
  • Sell or Transfer: Use your wallet to transfer your assets between your wallets. If you’ve purchased an asset for the first time, the terms of the smart contract specify that it can be resold one year after the purchase date. After this period, you’ll be able to list it for sale in this gallery store.

  These options provide versatility for viewing, sharing, and even monetizing your assets securely.

• Can I sell my assets on other marketplaces?

  At the initial stage, collectors can only sell their assets on our platform. After purchasing a token, you’ll need to hold it for at least one year before selling, to help prevent speculation. In the future, we may offer options for trading tokens on other platforms.

• How can I sell assets on the secondary market?

  Here is a quick guide to selling assets (a Digital Original of an artwork or a Digital Native) on the secondary market:

  • Wait for the Holding Period: If you are a first-time buyer, the smart contract terms may specify a holding period (usually a minimum of one year) before resale is allowed. After this period, you are free to list your assets for sale in the current gallery store.
  • List for Sale: Connect your crypto wallet containing the asset to the website. Navigate to your token collection, select the asset, click "Start selling," then set your price, and choose the selling method (auction or fixed price).
  • Confirm the Listing: Approve the listing through your wallet to finalize the sale. Be aware that you may need to pay a small gas fee to complete the transaction.
  • Complete the Sale: Once a buyer purchases your listing, the digital masterpiece is automatically transferred, and your proceeds are credited to your wallet.

  These steps ensure a smooth resale on the secondary market while maintaining the integrity of the asset and its ownership history on the blockchain.

• How do I set up a crypto wallet compatible with the Ethereum network?

  • Pick a Wallet: Use an ERC-20 compatible wallet like MetaMask or Trust Wallet.
  • Download & Set Up: Install the wallet app, create a new wallet, and set a strong password.
  • Save Recovery Phrase: Write down the 12-24 word seed phrase—don’t save it online.
  • Fund with ETH and USDC: Use the wallet’s “Receive” function to transfer these tokens (ETH is needed for transaction fees).
  • Add ERC-20 Tokens: Use “Add Token” if a specific token doesn’t automatically appear.

  That’s it! Now you’re ready to send and receive ERC-20 tokens.

• How can I resolve issues connecting to my crypto wallet?

  Experiencing difficulties connecting to your crypto wallet can be frustrating, but there are several steps you can take to troubleshoot and resolve the issue:

  • Check your internet connection. Ensure that you have a stable and reliable internet connection. Sometimes, poor connectivity can prevent your wallet from properly connecting to the network.
  • Verify wallet compatibility. Make sure that your wallet is compatible with the Ethereum Network ERC-20 m or service you're trying to connect to. Not all wallets support every cryptocurrency or platform.
  • Update your wallet software. Ensure that you’re using the latest version of your wallet software. Developers often release updates to address bugs and improve compatibility.
  • Reset your connection. Sometimes, simply disconnecting and reconnecting your wallet can resolve connectivity issues. Close the wallet application or browser tab, wait a few moments, and then try reconnecting.
  • Contact customer support. If you've tried all the above steps and are still unable to connect to your wallet, contact the customer support team of your wallet provider or the platform you're trying to access. They may be able to provide further assistance or insight into the issue.

  By following these steps, you should be able to diagnose and resolve most connectivity issues with your crypto wallet.

• How can I add ETH and USDC to my crypto wallet?

  Here is a quick guide on how to fund your crypto wallet with ETH and USDC (ERC-20):

  Step 1: Choose an Exchange

  We recommend using Binance, WhiteBit, or ByBit. In this guide, we will use Binance, but the steps are similar for other exchanges.

  Step 2: Register and Verify Your Identity

  You need to register on the exchange and complete identity verification. You can find instructions on how to verify your identity on Binance [here]. Overall, it’s a straightforward process if you follow the provided guidelines.

  Step 3: Purchase USDC

  Buy USDC by following the steps shown in [this video]. If you use Binance, you can follow this guide.

  Step 4: Purchase ETH

  Next, purchase ETH. ETH is necessary to pay network fees for future transactions. The required amount of ETH depends on how many transactions you plan to make and the current network fees at the time of the transaction. Typically, $40 worth of ETH is sufficient for 6-13 bids on an auction. Follow the instructions [in this video] to buy ETH. If you use Binance, you can follow this guide.

  Step 5: Transfer Cryptocurrency to a Wallet

  After purchasing USDC and ETH, the next step is to transfer them to a wallet on the Ethereum network. Perform the actions shown [in this video] to send cryptocurrency. This process is the same for any cryptocurrency, so in this case, you need to send both ETH and USDC. If you use Binance, you can follow this guide.

  The final step of confirming the transaction may vary depending on the authentication methods you choose when setting up your account.

• How can I connect my crypto wallet to the store?

  To connect your ERC-20 crypto wallet (e.g., MetaMask) funded with ETH or USDC, click 'Connect Wallet' at the top of the page and follow the prompts in your wallet interface.