Frequently Asked Questions

• What is Digital Original?

  Digital Original is a portfolio website for digital artists with a built-in storefront, Deep Zoom presentation, and direct sales. Create your portfolio, present your work in full quality, grow your audience, and sell on your own terms — all in one space.

• Who is Digital Original for?

  Digital artists who want to be seen as artists — not content creators. Painters, illustrators, photographers, mixed media artists, and conceptual creators who care about how their work is presented, found, and remembered.

• Do I need coding or design skills?

  No. Your portfolio website is ready in minutes. No code, no developers, no templates to fight with.

• What file formats does Digital Original support?

  Images, video, and 3D works — all presented in full quality, with no compression that flattens your details.

• What is Deep Zoom and how does it work?

  Deep Zoom lets viewers explore your work pixel by pixel. Macro details, brushstrokes, fine textures — everything stays sharp at any scale. The way your art deserves to be seen, especially for high-resolution photography and detailed digital work.

• Can I connect my own domain to my portfolio?

  Yes. A custom domain is included in the Plus and Pro plans. 

• Can I show my work in XR or VR?

  Yes. Digital Original XR is a companion app for Meta Quest. Place your artworks in real space, build virtual exhibitions, and invite collectors to walk through your work — solo or together. Available on paid plans.

• How are my files stored and protected?

  Your work is stored on decentralized infrastructure across distributed networks — secure, redundant, and outside any single point of failure. Source files are private by default. Nobody on the platform — including Digital Original — has access to your originals.

• What happens to my files when someone buys my work?

  Only the buyer receives the full-quality original files after a confirmed sale. Until then, your source files remain private. Ownership and provenance are recorded permanently — no one can dispute who created the work or when.

• What is Phygital art on Digital Original?

  Phygital lets you pair a digital artwork with a physical object — a print, a sculpture, a signed piece. The collector buys both in one transaction: the digital work in their collection, and the physical piece shipped to their door. Available on paid plans.

• What’s the difference between Plus and Pro plans?

  Plus unlocks creating your own storefront, selling, Marketing Tools, Viewership Insights, XR Experience, and larger uploads.

  Pro adds Promo Pack, full Insights, a personalized launch playbook, and ongoing Talent Agency support. Full breakdown on the pricing page. 

• What are Marketing Tools and Viewership Insights?

  Marketing Tools are AI-powered features that help you write artwork descriptions, build a content plan, generate posts for social platforms, and find opportunities — without learning marketing from scratch. Viewership Insights show you how people actually experience your work: which pieces hold attention, where collectors come from, and what’s driving interest. Both are part of paid plans.

• Can I try Digital Original features with a trial?

  Yes! Our trial gives you 7 days of access for just $1. If you don't cancel before the trial ends, your chosen subscription automatically activates at its regular price.