Frequently Asked Questions

  • Digital Original is a professional website and storefront platform built for artists and photographers. It combines high-quality presentation, search-ready pages, audience insights, a custom domain, and tools for selling eligible work under the creator's own identity.

  • Digital Original is for independent artists, digital artists, photographers, and other visual creators who need a professional online presence for their work.

  • A standard portfolio builder focuses mainly on publishing pages, while a marketplace places work inside a shared catalogue. Digital Original brings professional presentation, audience insights, a custom domain, and an optional storefront together under the creator's own identity.

  • Add your profile, upload and organize your work, connect a domain, and publish when your portfolio is ready. No coding is required. A custom domain can be connected on the Plus and Pro plans.

  • Digital Original supports high-resolution images, video, and 3D work. Check the current technical specifications and pricing page for the exact formats, upload sizes, and plan limits.

  • Deep Zoom lets visitors inspect the available detail in an eligible high-resolution image without receiving the original source file. It is useful for photography, digital art, painting, drawing, and mixed-media work where small details matter.

  • Yes. You can organize supported images, video, and 3D work into curated collections so visitors understand the relationships between individual works.

  • Original source files are private by default. Visitors see the presentation version and do not receive the source file unless access is explicitly provided through an authorized flow.

  • Digital Original creates search-ready pages with clear information about the artist and each artwork. This can help search engines and AI systems interpret the work, but indexing, rankings, inclusion in AI answers, and traffic cannot be guaranteed.

  • Viewership Insights helps creators understand where visitors come from, whether they are new or returning, and which works attract attention. Available details depend on the selected plan.

  • No. Digital Original provides the website, presentation, analytics, and selling infrastructure, but it does not guarantee promotion, search rankings, opportunities, audience growth, or sales. 

  • Creators can offer eligible digital files, physical originals, and phygital works. Current listing types and plan requirements are shown on the pricing page.

  • The buyer receives what the listing states. Copyright does not transfer automatically; any license or transfer of additional rights must be stated explicitly in the listing or a separate agreement.

  • Payment methods, subscription prices, transaction fees, confirmation, and payout timing are shown in the current pricing and checkout experience. Review them before listing work for sale.

  • The seller is responsible for physical fulfillment unless the listing states otherwise. Shipping destinations, costs, timing, taxes, and customs responsibilities should be clear before purchase.

  • The applicable Terms of Service and buyer terms govern subscriptions, purchases, refunds, cancellations, returns, and disputes. Payment providers or card issuers may apply their own chargeback procedures.

  • A phygital artwork connects an artist-authorized digital edition with a physical artwork or object and presents them as one clearly defined work or purchase.

  • Digital Original XR is a companion experience for presenting eligible work from a Digital Original website in an immersive virtual art gallery on supported Meta Quest devices.

  • Plus is intended for launching a professional website and storefront. Pro is intended for larger portfolios, deeper insights, and additional support. The pricing page is the source of truth for the current feature comparison

  • The current offer provides seven days of access for $0.99. Unless the subscription is cancelled before the trial ends, the selected paid plan activates automatically at its regular price and billing cycle. The checkout should show the renewal date and amount before payment.

  • You can change or cancel your subscription according to the current billing terms. After cancellation, paid access ends at the point specified during cancellation, and the website or paid features may be unpublished or restricted. Before cancelling, creators should be able to understand what happens to their domain, listings, files, buyers, and existing transactions. Support is available through the contact channels listed on the website.

Your Art. One. Space. Full Control.

Create your own space. Present your work in full quality. Sell when you're ready. Join 140+ artists already building their presence on Digital Original.

  • NO setup costs / NO coding

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  • INSTANT payouts — fiat or crypto

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